How do I reset my password?

Go to the Log In page and click "Forgot your password?"

What does ECL mean?

Error Correction Level (ECL) improves QR code recovery if it's damaged. Use higher ECL (like M or Q) with logos to ensure it still works.

I added a logo and my QR code doesn't work

You're likely using low ECL. Switch to M or higher so the QR code can handle the logo overlay.

How do I make a logo ?

Use a PNG image with alpha to avoid having a white square as background for your logo, you can uoload images up to 3 Mb size, they will be automatically scaled with no compression so they will keep the quality. You can also add your signature image on top of one of the default logos simply by applying the default logo then add your custom image after.

I added a photo but it doesn't show on my QR code

Photos go to your VCard, not the logo. They appear when someone saves your contact from scanning the code. the maximum upload size for your photo is 6 Mb, it will be automatically compressed.

What image formats are allowed?

.gif, .jpg, .jpeg, .png up to 3 Mb for logos and 2 Mb for pattern textures, 6 Mb for the Photo. You can upload 10 logos and 10 pattern textures then switch them whenever you want

My redirect website isn't opening

Make sure your link starts with http:// or https://.

Does Geolocation track my phone?

No. It only stores your location once when you allow it. No continuous tracking happens.